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  • Most items/products from this website are handmade and some of them are exclusively made to order.
  • While refunds and exchanges are limited with our products due to the process involved in making them do not hesitate to contact us as soon as you receive your order and no longer than 7 days thereafter to let us know any issues or concerns if you are not satisfy with your purchase.


  • Shipping & Return policy can change at any time without previous consent.
  • By navigating or purchasing from the LADO SIMPLE website, you agree to all company terms & conditions including shipping and return policies.
  • Colors online are presented as accurate as possible. Keep in mind colors might vary and look slightly different on the screen than the received product. No items will be refunded based on color variations.